Star Leisure Group has quickly shut down all digital gaming machines (EGMs) and digital desk video games (ETGs) at its casinos resulting from important system efficiency points. The announcement was made following disruptions detected throughout post-upgrade testing aimed toward implementing cashless gaming techniques.
System efficiency disruptions:
On July 13, Star Leisure recognized efficiency issues in its techniques in the course of the testing section after scheduled upgrades. This led to the choice to disable all EGMs and ETGs throughout their three properties: The Star Sydney, The Treasury Brisbane, and The Star Gold Coast. The corporate’s submitting to the Australian Securities Alternate (ASX) on July 15 highlighted these points and its dedication to resolving them swiftly.
The choice to halt digital gaming operations was pushed by the necessity to adjust to regulatory requirements and uphold the corporate’s dedication to secure playing practices. As GGRAsia studies, an announcement from Star Leisure learn, “Sure of The Star’s techniques have been disrupted resulting from system efficiency points recognized in post-upgrade testing which resulted within the determination to change off all digital gaming machines and digital desk video games in every of The Star’s three properties from 10pm onwards on 13 July 2024 till the problem is resolved.”
In accordance with the official AFX announcement (pdf), Star Leisure is actively working with Konami, their exterior system supplier, to handle and rectify the operational points. The corporate has assured stakeholders and patrons that updates shall be supplied as quickly as regular operations resume.
Continued non-gaming companies:
Regardless of the suspension of digital gaming actions, all three on line casino properties stay open to the general public, providing desk video games, eating, and leisure companies. The non-gaming facilities proceed working as standard, guaranteeing friends can nonetheless get pleasure from different points of the on line casino resorts.
The announcement impacted Star Leisure’s share value, which fell almost 1.0 % throughout Monday’s morning buying and selling. Over the previous yr, the corporate’s shares have seen a major decline, dropping by 49.7 %. The latest system points have added to the challenges confronted by the corporate, which has been beneath scrutiny following regulatory inquiries.
Star Leisure lately appointed Steve McCann as its new chief government and managing director. McCann is tasked with steering the corporate by way of the present challenges, together with the regulatory inquiry into the Sydney operations. The corporate can be getting ready for the upcoming opening of The Star Brisbane, a extremely anticipated new on line casino resort set to start operations on August 29.
Star Leisure’s swift motion in addressing the system efficiency points underscores its dedication to regulatory compliance and buyer security. The collaboration with Konami goals to make sure a radical and immediate decision, minimizing disruption to on line casino operations. The corporate stays centered on sustaining excessive requirements of service and security throughout all its properties.
